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Our standard MOQ is 100 pieces per design/style for most products. For plain (non-printed) bags, we can accommodate smaller quantities — please enquire. For custom printed bags, MOQ is typically 200–500 pcs depending on the print technique. We are flexible for new clients — contact us to discuss your specific needs.

Yes! You can mix styles, sizes, and colours — as long as each variant meets the minimum quantity requirement per style. For example, you could order 200 jute tote bags in two sizes (100 each). We will confirm the exact breakdowns when we send your quotation.

It's simple: (1) Fill the enquiry form on our website or WhatsApp us at +91 7003961554, or email info@vadalobags.com. (2) Share your product requirements, quantity, and any design/print details. (3) We send a detailed quotation within 48 hours. (4) You approve the sample. (5) We begin production upon advance payment.

Yes, we understand that new clients want to test quality before committing to large volumes. We offer trial/test orders for new buyers — typically a small batch of 50–200 pcs. Pricing per piece may be slightly higher for very small runs. Please see our Sampling Policy for details on paid samples.

We offer Screen Printing (best for 1–8 colours, bulk orders), CMYK / Digital Printing (photo-quality, complex designs), Embroidery (premium, 3D texture), Glitter Print (sparkle effect), and Gold / Silver Foil Print (luxury branding). All printing is done in-house at our Kolkata facility.

Yes! Use our exclusive Pantone Colour Matcher tool on the website to preview your brand colour on different materials. We use premium reactive dyes achieving 95–98% colour accuracy. A physical colour swatch is sent to you for approval before bulk production begins. You can also simply provide us your HEX, Pantone code, or a brand guideline PDF.

Absolutely. We manufacture bags to any custom dimension you specify. Simply provide us the W × H × D (width, height, depth/gusset) measurements. There is no extra charge for custom sizes for orders above 500 pcs; smaller quantities may have a small surcharge for pattern-making.

Yes! Visit vadalo.in/bag-designer to use our free online Bag Designer Tool. Add your logo, text, choose colours, view Front/Back/Side, download PNG, and send directly to us via WhatsApp — no design software needed.

Best formats: AI, EPS, PDF (vector) for screen printing and embroidery. PNG (high-res, 300 DPI, transparent background) for digital/CMYK printing. If you only have a JPEG or low-res file, our design team can redraw it for a nominal charge. Always send the highest resolution version you have.

Yes, always. We never start bulk production without client sample approval. Physical samples are produced and shipped to you. You review and either approve or request adjustments. See our full Sampling Policy for detailed terms.

Sample costs and timelines vary. Plain (no print) samples: nominal cost, 5–7 business days. Printed/embroidered samples: cost applies, 7–12 business days. Sample cost is adjustable against your bulk order upon confirmation. Please refer to our full Sampling Policy for all details.

We allow up to 2 rounds of revisions on pre-production samples at no extra charge. Beyond 2 revisions, a nominal re-sampling fee may apply. We aim to get it right the first time — we encourage clients to be as detailed as possible when sharing specifications upfront.

We export to 70+ countries including USA, UK, Germany, France, Australia, Canada, UAE, Japan, Singapore, South Africa, Brazil, and many more. We are IEC (Import Export Code) registered with DGFT, India. If your country is not listed, please ask — we likely ship there too.

We offer: Sea Freight (FCL / LCL) — most cost-effective for large orders. Air Freight — faster, for urgent or smaller orders. Courier (DHL / FedEx / UPS) — for samples and very small shipments. We provide FOB, CIF, C&F pricing based on your preference. All export documentation (invoice, packing list, BL, certificate of origin) handled by us.

After sample approval and advance payment: Plain bags (no print): 15–25 business days. Printed bags (screen/digital): 20–35 business days. Embroidered or multi-feature bags: 30–45 business days. Lead times may vary based on order size and season. We always confirm the exact timeline in your order confirmation.

Yes! We are happy to supply domestic Indian buyers — retailers, wholesalers, corporate gifting companies, NGOs, pharma companies, e-commerce sellers, and more. For domestic orders, we ship via reputable courier / transport services. GST invoice provided for all India orders.

Standard payment terms: 50% advance + 50% before shipment for new clients. For repeat/trusted buyers, we may offer 30% advance + 70% against BL copy. We accept Bank Transfer (TT/SWIFT), NEFT/RTGS (India), and PayPal for samples. We do not offer credit terms for first orders.

We accept USD (US Dollar), EUR (Euro), GBP (British Pound), and INR (Indian Rupee). For international orders, USD is preferred. Prices are quoted in the currency most convenient for you.

For Indian buyers: GST at applicable rate (typically 5% on jute bags) is added to the invoice. For international export buyers: prices are quoted as export prices (zero GST / LUT-based export), and are typically FOB Kolkata unless otherwise agreed.

We are registered / certified / certifiable for: GOTS (Global Organic Textile Standard), GRS (Global Recycled Standard), ISO 9001 (Quality Management), Sedex / SMETA (Ethical Trade), AEO (Authorised Economic Operator), Jute Mark (Authentic Indian Jute), MSME / Udyam, and IEC (Import Export Code).

Yes. We welcome factory audits and ethical supply chain inspections. We are registered on Sedex (SMETA audit framework) and can provide all necessary documentation for buyer compliance. Contact us to schedule an audit visit or request our audit report.

We carry out strict QC at every stage of production. However, if you receive defective items, please contact us within 7 days of receipt with photos and a description. We will investigate and offer replacement, credit, or refund as appropriate. Our goal is that you are 100% satisfied with every order.